Our mission is to help our clients perform at the highest possible levels so they can provide exceptional value to their customers and employees through the adoption of a “culture of service” mindset.

Consulting Team

Chief Customer Care Officer

David Reed

Executive Leadership and Coaching Specialist David Reed will help your business build a robust customer service department. Full Bio

Sr. Vice President of Sales & Marketing

Robert D. Rash

Robert provides Executive Leadership and Coaching and can help your business grow its Sales Strategy, Planning and Execution. Full Bio


Principal Consultant

Customer Service

Rob Agee

Rob will expertly assist with training teams in the best practices for superior customer service. Full Bio                                                 

Principal Consultant

Customer Service

Brian Hurd

An organizational, project and people management specialist, Brian Hurd will guide your company with robust coaching and leadership training. Full Bio

Principal Consultant

Sales & Marketing

Eric has hired, coached, developed and led a large team of sales professionals, including with a Fortune 500 company that accounted for over $2 billion in annual revenue. Full Bio                   

Principal Consultant

Sales & Marketing

Monty Hukill

Monty is a sales expert that focuses on creating a positive growth oriented sales culture. He helps build and develop marketing a high performing sales organization. Full Bio

Sarah Vaughan

From an owner/operator of a start-up restaurant to her current position at Olympia Consulting Sarah has always been passionate about people. Sarah believes that strong, positive cultures translates into business successes and therefore, develops classes that focus’ on the learner, the culture and the company’s values. Full Bio


Digital Marketing Specialist

Sales & Marketing

Christophe Hunter

As a digital marketing specialist, Christophe Hunter helps our sales team with market research and lead generation. Full Bio

Marketing & Office Manager

Sales & Marketing

Jennifer is responsible for overseeing the marketing and office operations. Full Bio                   

Inside Sales Representative


Patti Mendola

Patti has experience in both inside and outside sales, generating leads and new business. She brings extensive knowledge in researching prospects, CRM databases and working the sales cycle from start to finish. Full Bio

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